shop page
I have 2 problems creating a archive template. When I create one ans save (assign to shop page) the changes are visible when viewing the shop page but when I want to change it, it is not listed in shop archive template tab.
Why don't I see filters on left sidebar (like categories?)
url:exclusiveflowers.eu/winkel
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover if you use a child theme, switch to parent, and recheck it.
Thanks
Ik think it is a bug. When I deactivate WPML mulilingual CMS plugin all the shop archive templates appear and they stay there when activating this plugin again. When I create 1 other template it is not visible until I deactivate/activate this plugin again.
What about my question that shopfilters are not present??
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please make sure that the data you are sending are complete and correct.
Thanks
mail sent with contactform
We have fixed that on your website.
Please, check it out.
Also, this fix will be included in the upcoming update.
Best regards
Thanks! But I still cant't manage to show shop filters in sidebar like in your demo (screenshot)
Please, check the following link:
https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/
There you will find out how how to set it up.
Please let me know if something is unclear or if you have trouble setting it up.
Best regards
Sidebar still doesn't work. When I add widgets in woocommerce sidebar they disappear again after refreshing the page. This happens in Woocommerce sidebar only.
Please send us the WordPress dashboard and FTP access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
I sent login credentials already on feb. 15th. You requested earlier in this ticket.
But I sent it again
There is a JSON error in the widgets area. Please, check the following article, and follow the tips from there.
https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/
If none of them will help, please, contact your hosting provider, and ask to allow all the rules that ModSecurity blocks incorrectly.
Thanks