store archive templates - empty (empty) place instead of the slider
Hello
We have your BeTheme v26.5.1.4 with slider revolution v6.6.10. We have a problem with store archive templates - if we create a template with a slider in the page options and assign it to the woocommerce category, this category will have an empty (empty) place instead of the slider. Other types of templates work well with revolution sliders.
Other params:
Wordpress 6.1.1
WooCommerce 7.3.0
PHP Version: 7.4.33
PHP Memory Limit: 512 MB
PHP Time Limit: 180
PHP Max Input Vars: 5000
WP Max Upload Size: 100 MB
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Moreover, please, update your Betheme to the newest version.
Thanks
For example here.
I can see that you still have outdated Betheme.
Please, update it to the newest version.
Thanks
1) OK:
2) but:
What is your recommendation on this?
Sorry, I am not the main developer (I work with IT specialist), so thanks a lot for any information.
Why don't I see in Wordpress, that theme needs updating?
Sometimes WordPress update hangs and does not show available updates. If you have any plugins that have a version available, please update them. After that, the Betheme update should appear.
You can also try to update via Appearance -> Themes.
Best regards
I can't update the Theme from Appearance -> Themes:
I have updated the plugins
Can you help me in determining if my webmaster updates my website at all?
For me it seems that the website wasn't updated from the beginning of November
Thanks a lot! :)
You can download the newest package from ThemeForest and install it manually.
Please, check the following link:
https://support.muffingroup.com/documentation/installation-updates/
Thanks