BeBuilder:
Hello,
On my staging site:
Main Domain is: https://homerunrealty.com.au/
When I edit the home page with BeBuilder, I get a critical error.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Fatal error: Uncaught Error: Call to undefined function sc_shop_products()
in /home/homerunr/staging.homerunrealty.com.au/wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php on line 733
Call stack:
MfnVisualBuilder::loadElementsObjects()- wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php:318
MfnVisualBuilder::mfn_append_vb_styles()- wp-includes/class-wp-hook.php:308
WP_Hook::apply_filters()- wp-includes/class-wp-hook.php:332
WP_Hook::do_action()- wp-includes/plugin.php:517
do_action()- wp-content/themes/betheme/visual-builder/visual-builder-header.php:72
require_once()- wp-content/themes/betheme/visual-builder/classes/visual-builder-class.php:980
MfnVisualBuilder::mfn_load_sidebar()- wp-content/themes/betheme/visual-builder/visual-builder.php:83
mfnvb_init_vb()- wp-includes/class-wp-hook.php:308
WP_Hook::apply_filters()- wp-includes/class-wp-hook.php:332
WP_Hook::do_action()- wp-includes/plugin.php:517
do_action()- wp-admin/post.php:363
I have deactivated all plugins, refreshed cache. Nothing changed - still had error.
Changed from child theme to main theme. No error.
Can you assist.
Have sent the WordPress dashboard and FTP access privately thru the contact form with this link.
Thanks Michelle
Comments
Hi,
Unfortunately, when the root cause is a child theme, we cannot help, and you should contact your web developer regarding this problem.
On your documentation, you can read:
Child theme support policy
Using a child theme usually means that you want to modify the core theme files. Any mistake in the code may render the page unusable. Please be careful when performing such actions because our support policy does not cover such changes and we will be not able to help you.
Best regards
Thank you.