Theme option is not working

I am clicking on the option but it is not working. Kindly check the theme.


  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at, and we will check what might be the reason.


    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.


  • I have done everything still the problem is same. I have shared the credential, kindly check my dashboard.

  • edited March 2023

    When the problem will be fixed kindly inform me.

  • edited March 2023 this is the domain name

  • One of your plugins causes this issue.

    I have disabled all of them, and I could enter Theme options.

    Please, disable your plugins one by one to find which is the root cause.

    Best regards

  • edited March 2023

    Your betheme beCustom plugin is conflicting Today I got the bug. Now it is working fine. My suggestion is to before uploading any module kindly double-check your code. Your plugin has a bug.

  • Thanks for reporting. However, I have checked it on my environment, and everything works correctly.

    Did you make any modifications to the BeCustom plugin? If you remember, can you tell me what did you set up in there?


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