Support Center Visit Demo License manager Buy @ envato

Problems with JS-Banner

mwkonzeptmwkonzept
in BeBuilder

Hello

My customer would like to publish a Java Script banner from a software manufacturer on the website. After clicking on the banner, the lightbox opens, but unfortunately the view is wrong. Lightbox and background mix and the cross to close the page doesn't work. Can you please help me with this?

https://sur-steuerberater.de/test-datev/

Thank you

PW

Comments

  • PhilPhil

    Hi,

    It is about z-index, and this popup construction. We do not help with a custom scripts/codes, so I cannot help you with that, and you should contact your web developer instead.

    However, such popup could be easily done with Popup Builder. You can learn more about it on the following video tutorial:

    https://support.muffingroup.com/video-tutorials/popup-builder-introduction/


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • mwkonzeptmwkonzept

    dear support

    I was able to solve the problem with the z-index, but the size of the popup is now the problem and you can no longer close the open popup because the header is in the foreground. is there any way to display the popup correctly? Unfortunately I can't find any other solution for this.

    pw

  • PhilPhil

    As I mentioned before, we do not provide help with custom scripts and third-party plugins.

    If you used a plugin for your popup, you need to contact the plugin author. If it is made with custom code, you need to contact your web developer.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.