slider revolution plugin is broken and impacting website
The slider revolution plugin is broken and it shows an update but the update fails.
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Downloading update from https://api.muffingroup.com/plugins/download.php?code=40d7b3b2-3aa2-4f15-81de-bbcde855b2b5&plugin=revslider…
Unpacking the update…
Installing the latest version…
The package could not be installed. The package contains no files.
Plugin update failed.
Plugin not activated. A higher version of Slider Revolution is needed for this theme. Please update the plugin.
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The website https://kinnigoli.com/ is live and it's broken due to this issue.
please guide me with next steps.
Comments
Hey,
This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your plugins a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
The following link is not working http://api.muffingroup.com/licenses/
I have provided my user name 'praveen49' and the license code of BeMe Theme but no luck. Would it be possible for you to disable any other sites and keep only https://kinnigoli.com/
My website had a default name provided by GoDaddy yve.c57.myftpupload.com before I switched to https://kinnigoli.com/
Please help.
Then go to Betheme -> Dashboard, and re-register your license key.
If you see that it is registered, deregister and register it again.
Thanks