Support Center Visit Demo License manager Buy @ envato

Order and cart pages not scaling correctly on mobiles

bozen94bozen94
in WooCommerce

Hello,


I have an issue regarding the whole ordering process - my order and cart tabs are not working corectly on mobile devices. The texts are barely visible and moving when I change the delivery type, the icon with information about making an account or having a promotion code takes the whole screen. Some screeshots below:

Screenshot_2023-06-17-08-59-42-412_com.android.chrome.jpg
Screenshot_2023-06-17-08-59-03-563_com.android.chrome.jpg
Screenshot_2023-06-17-08-59-12-892_com.android.chrome.jpg
Screenshot_2023-06-17-08-59-18-989_com.android.chrome.jpg
Screenshot_2023-06-17-08-59-28-066_com.android.chrome.jpg

Can you help me fix this issue? The site URL is natalu.com.pl.

Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins except vanilla WooCommerce, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • bozen94bozen94

    I have found the reason of the issue - after chosing the delivery spot, all the data are going over the table:

    image.png

    Do you have any idea how can I fix that? Thank you in advance!

  • bozen94bozen94

    Here is how it looks like before the spot is picked:

    image.png


  • PhilPhil

    Did you try disabling plugins?

    Please also temporarily switch to another theme, like Twenty Twenty, and see if the same thing happens there.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.