Embed code not working, won't let me save

Hello,

I am on the verge of pulling my hair out due to this issue regarding embedding a code on the main page of my website.

It's a simple iFrame embed code that I am entering into the "Column" element, inside the "text field." I can see the actual embedded content on the backend load perfectly, but when I try to save the changes, the loading "spinning wheel" just keeps going and never stops.

Please contact me in private so I can share the web page and embed code, and any other information you may need.

Thank you.

Comments

  • Hi,

    Instead of a Column Text element, please use Plain Text/HTML.

    https://support.muffingroup.com/video-tutorials/5-things-youre-doing-wrong/

    If you want to contact us privately, please use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

  • Hi,

    I noticed that I actually cannot save ANYTHING on the homepage. Even if I try to "save changes" with no real changes, the green bar just spins, it doesn't let me save changes. It will allow me to save changes and make edits on every other page/blog post, but not on the homepage.


    I already set my "php_value max_input_vars" parameter to 10000, as per the suggestion from the support article.


    I contacted my host and they told me to contact the theme developer because I changed the theme to the default "2023" theme, and I could make changes. It's only the homepage on BeTheme that I cannot make any changes on, all other pages work fine.


    Please advise, thanks.

  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.

    Thanks

  • I sent the details, waiting on a response, thank you.

  • Sorry, but we didn't get any message from you yet.

    Please check your mail inbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Ensure you send all the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials

    Thanks

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