Support Center Visit Demo License manager Buy @ envato

Footer Builder is active. Footer related options are disabled.

bernies2bernies2
in Theme Options

Hello

This is a really serious problem on my website

when I create a mega menu with Elementor, and try to see my homepage, wasn't aligned, I try to use your builder to create a header, not working too!

and I see one error

Footer Builder is active. Footer-related options are disabled.


now, I'm confused our website is live and only change the theme! not I can active mega menu

how can I send you ticket , it's scary , I see a lot of conflict in my website

thanks

Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • bernies2bernies2

    Our website is live, but the menu is not working properly.

    I have created two versions of the menu, one using Elementor and the other using your builder. However, when I activate the Elementor version, the appearance of the first level is different from my design. Similarly, when using your builder, the appearance is also different.

    Our website URL is hearingexcellence . ca . I have attached our design, but I cannot see it reflected on our website.

    Please help us resolve this issue as soon as possible. Thank you.

  • PhilPhil

    Can you attach screenshots showing what you refer to, please?

    You say that the appearance differs, but I do not know from what it differs and how it should look.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.