After updating, Betheme crashed and interface does not apear
After updating the theme, (I use child theme), the interface crashed. All media aparently
lost. The structure is there, but I cannot use BeBuilder.
The site is in my local computer. I created using MAM PRO.
Attached are some screeenshots
This one above when I try to use BeBuilder.
Tis!
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Thanks but did not work. Betheme interface is broken. I can not deregistrer the theme because the link does not work too. I'm afraid that I'll have to begin the site again and have problem with registration. Can you help me? Attached the screenshots of the problem.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Tis a lot. I already sent the infos by email.
www.wayhome.net.br
TKS!
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Ensure you sent all the required information mentioned in the previous message.
Thanks
I received your message, but when I tried to log in the WP configuration page appeared.
Did you do anything with your website in the meantime?
Best regards
No I did not. I'm talking to the server to know what happened. Yesterday was OK. I'll let you know when it is ok again. Thanks a lot.
Good evening.
The webmaster says the site is broken (it is...), but I managed to upload it again. I don't know if it will work, but, please, try to access it using :
http://www.wayhome.net.br
and not https, that does not work.
I think I'll have to begin the site from scratch, and I'm worried that I cannot de-registrer the old one.
Now, I could not even enter the wp-admin. No configuration nor login panel, but this:
Please contact your hosting provider, and ask to see if your theme files are not infected.
Best regards
I gave up. I'm creating my site from scratch .
After recreating the site, from zero, some features does not work as expected .
I posted another problem about the footer template in the forum.