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davix10 · August 2023

Hi,

I contacted WooCommerce support about this issue and they told me to put the storefront theme to see if the theme could be the problem. I've never had this problem with their theme. Every time I click on the WooCommerce button > Home or > Orders or in the statistical analysis everything stops loading and both the front-end and the back-end remain down for 1 minute with this error:

What could be the problem?

Phil · August 2023

Hey,

Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you are sending is complete and correct.

Thanks

Phil · August 2023

I have checked that, and it loads correctly for me.

Are there any extra steps to reproduce this issue?

Best regards

davix10 · August 2023

Hi,

unfortunately it doesn't always happen and I don't know how to reproduce it, can you try another time?

Best regards

Phil · August 2023

I rechecked that, and again it is correct.

I will try again later today.

Best regards

davix10 · August 2023

Now it doesn't even happen to me anymore, I don't understand.

Phil · August 2023

If this happens again, try to memorize the steps you did, and let me know, so I will try to reproduce it.

Also, I rechecked that, and it still works correctly for me.

Best regards

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