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Bug with slider-element

tsvo-skitsvo-ski
in Theme support

Hello team,

I have a problem with the slider element in BeBuilder. I set the style to "Center Mode" but there appears a big gap between the slider images and the slider navigation dots (not in the preview but on the page itself).

image.png

How it looks on the page:

image.png
https://ski-tsvo.de/ausfahrten-angebote/saisoneroeffnung/

What should / can I do to prevent this behaviour?

Thanks in advance!

Comments

  • PhilPhil

    Hello,

    Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

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  • tsvo-skitsvo-ski

    Hi,

    there was no change after switching to the parent theme.

    I turned of the LayerSlider-Integration on this page (the slide is set to "Hero"). When I turned it off everything worked as exspected (the slider-element was in the viewport of the screen).

    Considering this I think the problem occurs every time when the betheme-slider-element is outside the viewport of the page. Can you replicate this behaviour?

  • PhilPhil

    I was not able to reproduce this, unfortunately.

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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