Unable to save any change
Hi there,
We are unable to save any change, even a period. In the logs, WP Engine (the host) see this error:
1 PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /nas/content/live/davidlowes/wp-content/themes/betheme/index.php:10\nStack trace:\n#0 {main}\n thrown in /nas/content/live/davidlowes/wp-content/themes/betheme/index.php on line 10
We just updated the theme to the latest version 27.2.5 but no change.
Can you help and do you need Admin access? Thanks!
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
Just done it with WP Admin and SFTP access for https://davidlowes.com/. Let me know and thanks!
I have checked one page Cowichan Valley Area page, and I was able to save it in both BeBuilder and Classic editor. Does it happen on a particular page?
I can see that you use the Wordfence plugin, which might be causing this. Please see the following article:
https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/
Best regards
Hi Phil,
Yes, I am able to save after deactivating Wordfence. Thank you for that link, I followed the instructions and was able to save again after having Wordfence activated.
Thanks! So much to learn so grateful for your support.
Always happy to help.
If I could help with anything else, please let me know.
Best regards