custom icon set not show in icon selection
Hi,
i create a personal client icon set, and create in betheme the set with your guide:
https://muffingroup.com/betheme/features/custom-icons/
The import and creation was successful, but my set doesn't appear in the widget where I have to insert the icons?
How to solve this problem fast?
Thank.
Comments
Hi,
Can you tell me where you want to display this icon, please?
It would help if you attach a screenshot/s showing that.
Thanks
Hi Phil, sure.
This is the screenshoot. (my icon set) - (icon box widget)
I need insert my personal icon in "icon box widget", but there arem't.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure the data you send is complete and correct.
Thanks
ok, I send it.
I wait Support reply.
Thanks
Sorry, but you did not attach the host address to your FTP.
Please send it.
Thanks
I reply by muffin email with host name.
Thanks.
Hi Phil,
my client want go online this morning.
Were you able to see what was causing the problem?
Otherwise I would ask you to wait, I would put the site online on the right path and then ask you to check the online one?
Let me know by morning if you have a solution or whether to proceed with the move.
I wait your reply, thank you,
Iacopo
We have corrected it on your website.
Please check it out.
Best regards
ok, for curiosity, what was the problem?
For any future sites, to be able to solve on my own.
Many Thanks
There was a bug in the theme files responsible for that functionality.
However, we will implement this fix in the next update, so you do not have to worry about it.
Best regards