I'm attempting to edit my website that was built with BeBuilder. For some reason none of the BeBuilder elements are editable.
The element is selectable but none of the fields display. This is on all elements and all pages.
Any thoughts on why this might be the case?
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
We have corrected it on your website.
Please check it out.
The file that generates automatically for BeBuilder was not complete, and it was causing this issue. It could not generate completely because of low values set on your server, but we could not check that because the FTP credentials you sent are not working.
To prevent that in the future, contact your hosting provider and ask to increase max execution time.
Best regards
What is the temporary fix for this? Running into the same problem again. Host hasn't been helpful. I'm looking to make a change with the host but is there a way to get the file generated temporarily?
Try the following:
Open BeBuilder, go to builder settings, change the Column text editor (to another one than you have currently), and switch it back to the previous setting.
Best regards
That did not work unfortunately. Should I just send you credentials again?
If I change to the Block Editor I can make updates. So the issue is with the Live Editor
Yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
P.S. I am pretty sure it has nothing to with the live editor.