Because you faced with such a weird issue, which I believe has nothing to with the Betheme itself, I recommend to do the following:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Thank you; I found that the Shop page was one of the template's conditionals and that page was not set. May have been the culprit.
After removing the Shop page conditional as well as setting the Shop page under Woocommerce settings resolved the issue, even though I had to rebuild the template.
Hope this helps someone out there experiencing the same
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Comments
Hi,
Because you faced with such a weird issue, which I believe has nothing to with the Betheme itself, I recommend to do the following:
1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.
2. Remove all 3rd party plugins (including cache of course).
3. Make sure, there is no additional cache stuff on server side.
Hope above steps would help you a lot.
Thank you; I found that the Shop page was one of the template's conditionals and that page was not set. May have been the culprit.
After removing the Shop page conditional as well as setting the Shop page under Woocommerce settings resolved the issue, even though I had to rebuild the template.
Hope this helps someone out there experiencing the same
Thanks for the details. Just passed this to team so we can add additional notice when there is no page set.