Builder version issue.
Dear BeTheme Builder Support,
I am writing to you today to request assistance with the BeTheme Builder. I am having trouble with my site while updating theme to latest version.
- theme Purchase code : [REMOVED]
On my Live site "https://animalsbodymindspirit.com" i have "21.0.6" betheme version so i create staging site and try to update theme on it "https://update.animalsbodymindspirit.com" to latest theme version. but after theme update i get so many design issues and my backend editor UI also changed. i have 150+ pages in my sites and almost all the pages design is messed up.
This is a serious issue, as it is preventing me from updating my theme and maintaining my site. I am concerned that if I update the theme on my live site, I will experience the same design issues and my site will be unusable.
I have also attached a some screenshot of the issue but there more.
I would appreciate it if you could help me resolve this issue as soon as possible.
Thank you for your time and assistance.
Sincerely,
Amelia Chida
Comments
Hi,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason as this might be everything.
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