Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Therefore, please ensure that the data you send are complete and correct.
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Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sorry, but you did not attach a link to your website anywhere, so I am not able to access WP admin.
Can you send it here, please?
Thanks
Oh, I'm so sorry. Here's the link to the website https://digitec.com.ua/
Your server has limits on time execution.
Even though the System status shows that it is set to 5000s, in fact, it is limited to ~1,6s.
You must contact your hosting provider and ask to indicate why this limit is such low.
Best regards
Thank you, we'll be fixing the problem.