Section not editable
Dear staff,
a section into a page is not editable anymore, and i don't understand why. The buttons that usually appear on mouse hover are not showing. In all the other pages, all is running smoothly. Any suggestion?
Thanks a lot
Dear staff,
a section into a page is not editable anymore, and i don't understand why. The buttons that usually appear on mouse hover are not showing. In all the other pages, all is running smoothly. Any suggestion?
Thanks a lot
Comments
Hello,
Does it happen only on one particular page? Please check if all HTML tags are placed and closed properly on that page.
Also please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Hello,
i have checked and it seems that there are no tags with errors and also all plugin have been disabled but the error still persists.
Could you have a look inside? Thanks
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
just sent the email, thanks
Sorry, but the login credentials you sent are not working. (I have edited the host file).
Please resend them, but ensure that the login credentials are correct.
Thanks
Hello, i have sent again details and a screenshot. They should work properly
Thanks!
For some reason, you set up z-index to this section to -1:
That is why you cannot access the section through the preview.
I did not want to change it because maybe you need this section to have a negative z-index.
You can edit this section and its elements by choosing it in the layer navigator:
https://youtu.be/bap9lt2prYU?si=X44tgOXKTl3iTwAI&t=173
If the z-index was not intentional, you can empty this field.
Best regards
Thanks a lot!!