In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
I I've updated the WordPress theme by uploading the ZIP file and replacing the previous version, but the error behavior remains the same. Changes can't be saved using the editor. I've sent the FTP access via private message for you to review the installation.
Comments
Hi,
do you use Wordfence?
No.
Only is activated:
In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Hi,
You do not have the newest version of Betheme installed, so please update it.
Moreover, you did not attach FTP credentials.
If after the update, the problem persists, please send another private message with all required information.
Best regards
Hello, Get error when I try to update:
"Actualización fallida: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
Please see the following article:
Thanks
Hi,
I I've updated the WordPress theme by uploading the ZIP file and replacing the previous version, but the error behavior remains the same. Changes can't be saved using the editor. I've sent the FTP access via private message for you to review the installation.
Regards.
I received your second message, but the FTP does not work, unfortunately.
Please resend it and ensure that the login credentials are correct.
Thanks
sorry, the user is alberto in lower case.
ModSecurity on your server causes it.
Please disable it (or ask your server administrator to do that), and check if the problem persists.
Best regards