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Custom Sidebar

ECSCA2019ECSCA2019
in Theme Options

So i am using full page for all our pages, but i want to create one page that will use a sidebar.

I follow your instructions and create a 'custom-sidebar', save it, add a widget and update the page, but when i chose the 'custom-sidebar' in my BeBuilder edit page, nothing shows.

https://englishcocker.org/grooming-demonstrations/

Thanks.

Terry

Comments

  • PhilPhil

    Hello,

    Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent and recheck it.

    Thanks

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  • ECSCA2019ECSCA2019

    We do use a child theme as we had a problem with PaidMembership Pro and their solution was to use the child theme and modify some css code.

    I moved back to the parent theme.

    Enabled the sidebar on the page, cleared cache and the problem still is there.

    I disabled all the plugins and tried again... same ... no sidebar.

    Any other steps i can check?


    Terry

  • PhilPhil

    Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • ECSCA2019ECSCA2019

    I created an admin user for you and added it as requested.

    I also created a new page for you to test with

    Test Sidebar

    Terry

  • PhilPhil

    In theme options, there was no sidebar created.

    image.png

    I created one and added widgets to it, and it works correctly.

    image.png
    image.png

    Are there any extra steps to reproduce your issue?


    Best regards

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  • ECSCA2019ECSCA2019

    You appear to have magic fingers... thats what i tried to do and it wouldn't work for me, but it works now after you did it.

    Thanks.

  • PhilPhil

    If this happens again, try to disable all plugins and check if the problem persists.

    If, without plugins, the problem would persist, try to memorize the steps you did, and let us know how to replicate this.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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