Hello.
When I try to insert a pre-built section it just doesn't do anything.
These are the steps I'm following:
- Insert a new section
- Click on + Pre-built sections
- Choose a pre-built section and click on it
And then nothing happens.
Could you please assist me with this?
Thanks.
Comments
Hey,
This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to insert pre-built sections then.
Thanks
I entered the license code and my username and I got this message: The purchase code has not been used to register Betheme or the username does not match the purchase code.
It means that your license key is not assigned to any domain. In the WP dashboard, go to Betheme -> Dashboard, register your license key, and recheck inserting pre-built sections then.
https://support.muffingroup.com/documentation/installation-updates/#theme-registration
If you see that you have a license key already registered there, deregister it, and register again.
Best regards