I install prebuilt website but when I edit by bebuilder and choose update button, The icon show only circle spin and not save. But if I create new page update button can save my edit.
Do you use the Wordfence plugin?
If yes, please see the following article:
If not, please disable all of the plugins and check if the problem persists.
I do not use use the Wordfence plugin.
I disable all plugin but the icon show only circle spin problem as before.
*** I have to install fresh wordpress and betheme and Install pre-built website. All of plugin are disable.
When I use bebuild to edit another page like "Hello word!" I can insert pre-built section and save it done. but at sampage I try to import onepage from pre-build website (I choose estate3), It can import but when I click update, It can't save (update button show spin endless).
I try to clear cache on my browser , try to reinstall wordpress (6.4.1) and betheme (27.2.11) but still can't save.
I've test by delete some of column in warp, and now I can save by update button.
How many column in 1 warp that you recomend ? And how can I increase number of column in 1 warp ?
You should be able to use as many columns as you want.
Please check if you did not make any mistakes in HTML by not closing some tags, or putting them in a wrong place.
If you cannot find anything like this, please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
I already sent .
It is because your server blocks frames.
You must contact your hosting provider, and ask to correct that.
I contact my hosting provider, and thay tell me setiing This on my domain "Header always set X-Frame-Options "SAMEORIGIN""
But ploblem not slove, I try to delete some text on Website and then Update, It's still spin endless as before (I already clear cache on my browser).
Is my hosting povider setup correctly ? If not, How can I inform them of the correct settings ?
We need to take a closer look at this.
Please send FTP access just like you did with the WP dashboard. Remember to attach a link to this forum discussion.
I already sent.
The issue is somewhere on the server side.
Files are not loading properly, and most of the functions do not work, including page save/update.
I would start by checking the certificate and origin policy in your server settings.
What should I do next?
Do I need to change the hosting provider?
Or do you have any advice on settings that I can send ticket to my hosting for I can edit my website?
You can ask your hosting provider to take a closer look at this matter.
You can also consider changing the hosting.
Unfortunately, we do not manage server configuration, so we cannot advise which setting, option, or tool might cause that.
The same issue... Say it's a 'server/hosting problem' is to say nothing... This problem is exclusively with BBuilder....
It might not be exactly the same issue.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Please create a new discussion and attach a link to it.
Thanks, i sent you the details via ThemeForest..