Pop-Up Bugging on Desktop Devices
Hey, i recently installed a PopUp that opens eveytime you visit the website. On mobile devides the Popup works fine, but on dektop its displayed on the bottom, even after the footer. So its not popping up.
I tried Chrome and Safari - Problem is mainly on Chrome.
Anyone know how to fix this?
Kind regards!
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Hi, thank you for this Information!
This is the Website:
https://www.hypnose-in-den-walddoerfern.de/
On mobile everything woks just fine - just the desktop version needs some work.
And i`ve added a screenshot
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent and recheck it.
Thanks
Thank you for the quick response - I tried it but the problem persists.
Do you have another idea?
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
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Therefore, please ensure that the data you send are complete and correct.
Thanks
I deactivated WP Fastest Cache, and popup worked correctly on destkop.
And it is not displayed below the Footer.
Best regards