BeBuilder Bug
I am using the BeBuilder creating a website. I already built a few, but with this site i have some serious troubles. When i duplicate an item (for example an Image or Column Text) and change the content of one of them, it changes the content of both. Same with deleting one of the items, it delets both. It also automatically duplicates an item directly under, without me doing it. Can you help me with this problem? I am unable to work without delays and many tries.
Thanks in advance.
Comments
Hi,
Please save the revision, restore it immediately, update the page, refresh the builder, and check if the problem persists.
After that, check if the problem persists.
Please also tell me. Did you duplicate this page with some plugin by chance?
Best regards
Thank you for your answer. I tried what you suggested and also screenrecorded it because it did not word (if you want to see it: https://we.tl/t-tZwOIaVMko)
I have only four acitve plugins and did not duplicate the page with a plugin. Also the server settings are fine, accordin to the Betheme system status.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Thank you, I just sent the access data
Sorry, but WP login credentials you sent are not working:
Can you resend them, please? Before sending, ensure that they are working.
FTP credentials work correctly.
Best regards
Can you please check again? It should work now
I rechecked that with the same login credentials and it still does not work.
Can you resend it, please? Remember to attach a link to this forum discussion.
Thanks
I just send new login cedentials. The problem mostly occures at the "Leistungen" page
Please recheck it now, and let me know if the problem persists.
Thanks
Yes the problem still exists. I made a video of it if you want to look at it: https://we.tl/t-jUV7vJtsqp
Recheck that, and indeed this problem persists. We are investigating it further.
Best regards
The problem still exists. Please solve it, because i already have trouble with my client for not finalising the website on time. I recorded the issues again. Here you can download the videos:
https://we.tl/t-26ndcck6Ht
I think i found a solution with trying out different things. I changed to the classic block builder and then back to the BeBuilder. After that it worked, for whatever reason... but it works
That's really weird but happy to see you've resolved it.
Unfortunately the solving was just temporary. And I have the same issue now with other websites as well. Everytime i duplicate a block (especially with text), change the text in one it also changes it within the other one as well. If i delete the block or text area, it delets both..... have you heard that with other customers as well or have gotten a solution in the meantime?
Unfortunately, no one has reported such an issue recently.
Does it still happen on a website to which you sent credentials before?
Best regards
We have the same problem on almost every website (we have built about 100 customer Websites - all with BeTheme).
It doesn't matter if we are building up a whole new site (currently about 5 in set up) or edit older websites.
Hi @skruff8000,
Please create a new discussion, describe your issue there, and send us WP dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks