Slider Revolution is Not Updating
When we are trying to update the version of Slider Revolution from 6.5.3 version to 6.6.20 version its showing an error that "update package is not available".
When we are trying to update the version of Slider Revolution from 6.5.3 version to 6.6.20 version its showing an error that "update package is not available".
Comments
Hi,
Bundled plugins must be updated through Betheme -> Plugins.
Best regards
We tried from there also but still, it's giving the same issue.
This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your plugin a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
I did the same as you mentioned and then try to update the Slider Revolution plugin
After clicking on update it shows Active like this
And then after some time I refresh the page its again showing Update
Please uninstall SR, install it again, and check if the newest version will be installed (no data will be lost because it is stored in the database).
If this does not help, I will need you to send us your WP dashboard access, but first try the solution I provided.
Best regards
Thank you it's working now