Problems with FAQs

Basti_DLK_23 · February 16

Hey, i would like to use the FAQs Accordion in the visual composer but i can not collapse all faqs. Under an other themes i can do it but not with the betheme.

Do you have a solution for this?

Bildschirmfoto 2024-02-16 um 09.55.15.png

Phil · February 16

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

Thanks

Basti_DLK_23 · February 16

Please have a look on the end of the site.

https://perfect-meeting.de/hotels-bauma/

Phil · February 16

Sorry, but I quite do not understand. FAQ works correctly on your website as I checked.

Can you explain in more detail what you want to achieve, please?

Thanks

Basti_DLK_23 · February 16

Yes, with pleasure.

I would like all FAQs to be already expanded.

Although I have set this, unfortunately they are all closed.

Phil · February 16

Thanks for the explanation. I was able to reproduce this in my environment, and we will correct this in the upcoming update.

Thanks

Basti_DLK_23 · February 16

Perfect. Many thanks

have a nice weekend

Basti_DLK_23 · March 15

Thank you for your help. Now its working but the font size is not correct.

I use the FAQs as a <H3> but it's not an <H3>. Can you check this again please.

Many thanks

Phil · March 15

Can you please send me a screenshot showing where you set it up?

Thanks

Basti_DLK_23 · March 18

Bildschirmfoto 2024-03-18 um 13.17.08.png

Bildschirmfoto 2024-03-18 um 13.16.34.png

Bildschirmfoto 2024-03-18 um 13.16.16.png

Phil · March 18

It refers to the whole element title. There should be an input like here:

For some reason, it is not displayed in WPBakery, and we will check that.

Regarding the Toggle title, there is no option to change the div to another HTML tag, but you can change font size, color, etc., with a custom CSS code.

Best regards

Basti_DLK_23 · March 18

see last screenshot.

It is already possible to add an h3 to the title in wkbakery.

Unfortunately, this is not displayed.

It would be great if you could fix this.

Many THANKS

Phil · March 19

I have contacted the dev team, and we will take a closer look at this.

Best regards

Basti_DLK_23 · March 22

That would be greate

Phil · March 22

I received the information that it will be corrected in the upcoming update which we hope to release following Monday.

Best regards

Basti_DLK_23 · March 25

Thank you very much

Problems with FAQs

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