I am facing issues in my theme.
Hi,
I hope you guys are fine. Basically, I was facing some issues with my website https://big-shotter-fireworks.co.uk/. I share these issues with you and please resolve the issues ASAP.
Here are the issues:
- When I open Appearance -> Widgets. It shows me these errors https://drive.google.com/file/d/19BU-Y5IiUhB9Uo7HsfoGt7psCW-sTsqs/view?usp=sharing. Please fix these errors.
- The lost Password page is not working when i click on the My Account Button in the Menu. https://drive.google.com/file/d/1u8Lpm13G0RyS6TITUfPrfq9QyA6NpFEk/view?usp=sharing
- On the Check Out page, there is an option to add a coupon code which is messed up. https://drive.google.com/file/d/1O0NBE78Zhe5PTOeZuodBMSKUKx5sgcig/view?usp=sharing
Also, check the theme and plugin updates, I am not doing it by myself because I am not sure whether the updation will effect the theme or not. Please do these things ASAP.
Thanks
Comments
Hi,
1) You probably have some older widgets. Please install the Classic Widgets plugin. https://wordpress.org/plugins/classic-widgets/
2) Please switch to another theme, like Twenty Twenty-Four, and check if the same thing happens then. When you do it, please let me know about the results.
3) Did you remove the coupon field from the checkout? I do not see it.
Best regards
let me know if I give you WordPress credentials in private to resolve these issues.
Hi,
Note: Please let me know if I give you my WordPress dashboard details then can you do it for me?
2) There has to be something wrong with your WooCommerce configuration. I suggest contacting WooCommerce support.
3) No, it will not mess up anything unless you make some files and style modifications.
4, 5) Did you put these there as some widgets? I activated it via WooCommerce settings, and it looks like this to me.
I checked the HTML construction of both, and yours differs from what I have.
Best regards
can i give you my WordPress dashboard details, i am not getting your point and that's why i purchased the support again to resolve my issues.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check this out.
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Thanks
hi i have submitted information please check
thanks
Please check it out now.
Best regards
hi forget password is not working
lost your password please check this/
Thanks
As I mentioned before, it does not work with another theme and is not a Betheme issue, so you must contact WooCommerce support.
Best regards