Website showing white screen on some page / some browsers
I have built a website with BE builder that you can see on https://dekoepel.com/
Somehow, on some browsers (Safari & Chrome), the homepage and the Agenda page show white. All the other pages do just fine, so it look s like there is something on those pages going wrong.
I can not seem to find what causes this. Something you can see / know of that might cause this? Any problems with integration of The Events Calendar Pro? As this page or widget is on both pages active..
Many thanks in advance!
Tom
Comments
Hi,
Are there any extra steps to reproduce this issue?
I checked that with Safari and Chrome, and your website works correctly.
Best regards
Hi Phil,
Thanks for getting back on this. Unfortunately, I can not reproduce the failure either, but I got these screenshots from the client and dont understand what happens. I had it on safari first too, and since hard refresh it dissapeared... Told them to delete cache, history, all of it, still has this error... I am completely in the dark tbh...
They only have it on the pages where the events calendar is active, the other pages work as expected. Do you know about failures there?
Many thanks
Tom
Please see the following article and try to follow the steps mentioned there:
https://support.muffingroup.com/faq/troubleshoot-guide/
Best regards