When I try to change fonts, the drop-down menu is basically empty, just showing the other fonts underneath. I'm using a child theme and this is in Chrome.
It's not a third-party plugin, it's your Betheme options.
I switched out from child theme and on the main Betheme Theme Options, the Fonts - Family are also showing with a transparent drop-down and an inability to switch fonts.
I have not installed any plugins outside of the bundled options with your theme.
There is no custom CSS.
I saw someone else post this same issue but there was no solution posted.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
UPDATE: I tried logging in via Edge (ew) and the drop-downs work great. So the issue is with the Chrome browser. Please let me know if you find a way for Chrome to work more fully with your theme!
Comments
Hi,
Please see the article below and follow the steps mentioned there:
https://support.muffingroup.com/faq/troubleshoot-guide/
Thanks
I cleared the cache at every step.
It's not a third-party plugin, it's your Betheme options.
I switched out from child theme and on the main Betheme Theme Options, the Fonts - Family are also showing with a transparent drop-down and an inability to switch fonts.
I have not installed any plugins outside of the bundled options with your theme.
There is no custom CSS.
I saw someone else post this same issue but there was no solution posted.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Done, thank you!
UPDATE: I tried logging in via Edge (ew) and the drop-downs work great. So the issue is with the Chrome browser. Please let me know if you find a way for Chrome to work more fully with your theme!
I have checked that with Chrome, and it displays correctly for me.
It might be caused by one of the browser extensions. Please disable all of your Chrome extensions and see if the problem persists.
Best regards