problem on checkout

Comments

• Phil

  April 9

  Hi,

  Please activate some other theme like Twenty Twenty-Four and check if the same thing happens then.

  When you do that, let me know about the results.

  
  

  Thanks

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• socialc7

  April 9

  Hi, we have just do this text and problem DO NOT exist with TTF because use default woocommerce checkout, problem is always when we use your theme. Thanks.
• Phil

  April 9

  Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

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• socialc7

  April 9

  sended, we wail thx
• Phil

  April 10

  One of the plugins we do not support causes it.

  I have disabled all plugins beyond the supported ones, and it started to work properly.

  

  Please disable your plugins one by one to find the culprit. You can find a list of compatible plugins here:

  https://support.muffingroup.com/documentation/bundled-plugins/#compatibility

  
  

  Best regards

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