Woocommerce and Theme issue

Hi, whenever someone goes onto the website and tries to place an order and the payment gets declined or the user cancels it, they come back to the cart. When they retry making the payment, they receive an error. Screenshot attached.


What could be causing this? Is this an issue with the settings? the link to the website is https://tweensykart.com/. Also, the cursor keeps circling after you retry making the payment. Please help me with this.


Comments

  • ???? It has been so long? Can you guys respond?

  • Hi,

    Sorry, you wrote beyond my working time so I could not answer you.

    Please check if the same thing happens when you activate some other theme like Twenty Twenty-Four.

    When you do that, let me know about the results.


    Best regards

  • Hi, the same error persists when we changed the theme.


  • It means that the issue does not come from the Betheme.

    Disable your plugins one by one and see if none of them is the culprit. If this does not help, contact WooCommerce support.


    Best regards

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