BeTheme is blocking certain functions of WooCommerce Product Vendors
With BeTheme enabled on our site, the Vendor logo and Vendor profile do not show up on vendor pages. If I switch to the Storefront theme, these features appear. WooCommerce support suggested that I reach out to BeTheme support. .
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I received only the first part of your message without passwords.
Did you attach a link to this forum discussion to the second message too?
If you did not then the person who manages the mailbox will not know that this message should be forwarded to me. In such a case, please resend it, but remember to attach a link to this forum discussion.
Best regards
just sent the second message with the forum message posed in it.
We have received your private message with credentials, and as soon as we find something I will let you know.
Best regards
Ok, thanks. I see where the person logged in earlier this morning.
We have corrected it on your website.
Please check it out.
Best regards
Ok, profile info is working now. Thanks!
One more issue now - each shop page has a product slider at the top - as an example, https://nias.store/index.php/vendor/kemetech/
How do I delete that slider ? I haven't figured it out yet.
It is a part of the shop template.
Edit it, and there you will be able to remove that slider.
https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/
Best regards
Got it. Thanks.