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Changes cannot be saved.

Morpheus-2014Morpheus-2014
in Menu / Mega menu

Hi,

I started a new project and chose the pre-built website "wedding car". Unfortunately, no changes can be saved here. I had already deactivated all plugins and was using the latest theme.

I would also like to know where can I change the input image with the Triumph car?

https://pixelway.de/projekt-dentex/


Thanks for the help

Comments

  • PhilPhil

    Hi,

    1) Did you check if you do not have any caching tools enabled on your server?

    If you are unsure about that, I suggest contacting your hosting provider.

    2) Can you show me a screenshot of what "Triumph car" you refer to, please?


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Morpheus-2014Morpheus-2014

    Hi,

    I have already created over 50 pre-built themes and also with this provider. That shouldn't be the problem and I've never had a problem with a pre-built theme. Could I send you access so that you can take a look at the site?

    Thank you for your effort and time.

    Best regards

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    I have done a test on your website, and changes saves correctly

    image.png
    image.png

    Are there any steps to reproduce this issue?


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Morpheus-2014Morpheus-2014

    Hi,

    Saving the content still doesn't work for me.

    I wrote to the provider once.


    Regarding your point 2

    2) Can you show me a screenshot of what "Triumph car" you refer to, please?

    I meant the first photo, see screen


    Thanks

  • PhilPhil

    Do you mean this photo?

    image.png

    If yes, it is set as a wrap background.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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