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Mess on the Be-builder page customization.

memaridahmemaridah
in Theme support

Hello,

All Be-builder pages for my page customizations are messed up.

I have updated the theme to the latest version to resolve the problem(and WordPress), but it has remained the same.


Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • memaridahmemaridah

    www.ikandle.com

    is the website's address, but there is no problem with the front end.

    the only problem is the Be-builder itself, for example, if I decide to edit my home page with Be builder, I encounter a messy Be builder page as a PDF file I sent earlier.

  • PhilPhil

    In such case, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    It displays correctly for me:

    image.png

    Should I proceed with any extra steps?


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • memaridahmemaridah

    this is what I see!

    Screenshot 2024-06-14 at 12.00.50 AM.png


    After changing the browser the problem resolves but Google Chrome displays the page like this.(Chrome is updated)

  • PhilPhil

    Please disable all of your browser extensions, clear the browser cache, and check if the problem persists.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • memaridahmemaridah

    Thanks, the problem is solved.

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