License Codes could not be deregistered

Under https://api.muffingroup.com/licenses/ I find all my licenses. But there are a lot of the licenses, where the website does not exists any more or our customer has gone to another agency. Therefore, we need to de-register sites, where we do not know the license code, because the site is deleted or we don't have access.

Second Problem: When creating a new Website on the dev system, the URL is somekind of xxx.tempurl.host. As soon as we connect the real Domain, the tempurl.host still exists as a fallback. But I can't derigster theses sites and register them with the new license, because it always says, that the betheme is still installed. Of course it is installed, it's just another domain name...

How to solve this ? Can I send you the list of sites and you correct it ?

Kindest regards

Jörn

Comments

  • Hi,

    1) You must know which websites do not exist anymore or do not use Betheme and deregister them with this tool. There is no other way to achieve that.

    2) All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard

    You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license on two domains.

    The only exceptions are for staging domains, subdomains, or subfolders. You can register unlimited subdomains with one license key as long as the main domain is registered under the same key.

    This also applies to subfolders on localhost installations.

    About the staging domains, see the following article:

    https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/


    Thanks

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