After changed domain the theme has stopped updating and the GDPR & Cookies button does not wor

The site was created on a subdomain of the main domain. After the transfer to the main domain, the theme stopped updating and gives an error when updating.

The "Accept all" button has also stopped working, clicking on the button the cookie window does not disappear.

Comments

  • Hi,

    1) You must deregister the license from the subdomain, register it on a main domain, and then you can register it again on a subdomain.

    2) Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

  • 1. Thank you, deregister the license helped and the theme was updated!

    2. I tried your tips about the button "Accept all", but they didn't help. I checked it in several different browsers.

  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • We have corrected it on your website.

    Please check it out.


    Best regards

  • Thank you, so much!

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