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SyntaxError: "undefined" is not valid JSON

Lord_ChrisiLord_Chrisi
in BeBuilder

Hy,

im getting

SyntaxError: "undefined" is not valid JSON

when i try to copy a section in my custom footer.

image.png

Is there any solution?

Comments

  • PhilPhil

    Hello,

    Please check the following article and follow the tips from there.

    https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/

    If none of them will help, please contact your hosting provider and ask to allow all the rules that ModSecurity blocks incorrectly.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Lord_ChrisiLord_Chrisi

    Hello,

    I don't understand why I have to follow some guides or contact my hosting provider... I host on my own server, and ModSecurity isn't even present.

    I can copy all sections in my custom footer except for a specific one. Generally, copying works in all cases.

    I just created a new section and filled in my text to achieve my goal.

    I wanted to let you know that it might be a bug because if I remove all the content from the wrapper to the parent layer, copying works.

  • PhilPhil

    Did you check the link I have sent you in my previous message?

    Did you follow the tips mentioned there?

    If yes, and they did not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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