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be builder issues

soportewebnicolleknustsoportewebnicolleknust
in BeBuilder

Hello,

I have a problem with be builder, today I can't edit my pages because it gets stuck and doesn't load.

domain: https://nicolleknust.cl

admin: For security reasons I don't want to put it here

Wordpress is installed in its own directory

Please help, because I can't edit any page

error bebuider - 2.jpg


Comments

  • PhilPhil

    Hello,

    Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • soportewebnicolleknustsoportewebnicolleknust

    I find the problem with plugin Site Kit by Google,

    error bebuider - 3.jpg


    I disabled the plugin, but I need it because I need the dashboard and the entire tracking theme for Google Ads.

    I also disabled the theme, as part of the tests, and the plugin works.

    however, they do not work together

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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