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Theme Not Updating

edgarflemingedgarfleming
in Updates & Changelog

I am unable to update my theme from the Wordpress Console, requiring me to downoad the new update from Themforest, deleting and reuploading. I am running a multi-site wordpress and the other themes on my network are updating normally. Any ideas?

Comments

  • PhilPhil

    Hi,

    Please provide more details on what is happening when you are updating.

    Is there any error message when you try to update?

    If yes, what does it say?


    Best regards

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  • edgarflemingedgarfleming

    The "Update Available" box shows up on the BeDashboard but when I go to update my theme in wordpress, it's not showing an update is available. I literally have to download the update directly from Theme forest and reuploaded anytime I wish to update the theme. No error messages.

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • edgarflemingedgarfleming

    I will do so when you push your next update. Currently the theme is updated because I did so manually by downloading and reinstalling via Themeforest.

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