Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Can you please check the website capopay.com, the content is not from the theme although the betheme is active in wordpress. this happened after i reached out to you yesterday on previous issue related to dynamic data. can you please sort this out soon so that i continue to work on the website?
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
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Comments
betheme agency 8 demo is not showing up although it is the active theme
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
Capopay.com page is online but not with the theme
Can you please check the website capopay.com, the content is not from the theme although the betheme is active in wordpress. this happened after i reached out to you yesterday on previous issue related to dynamic data. can you please sort this out soon so that i continue to work on the website?
Only the homepage is not showing up
You have another theme active on your website.
Go to Appearance -> Themes, and change it to Betheme.
If it does not help, please turn off all of the plugins, refresh your cache, and check if the problem persists.
Thanks
i tried as advised, the problem still persists
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
I have raised the ticket as advised
Can you please respond to my ticket??
Please ignore this, I reinstalled the demo and it is working fine, thanks
You wrote beyond my working time; thus, I could not answer. Also, we send answers at 12 PM, 2 PM, and 4 PM (we are located in central Europe).
Anyway, the login credentials you sent do not work:
Please resend them, but ensure that they are correct.
Best regards