Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Your plugins and static CSS files are the root cause.
I disabled plugins except for CF7, SR, and Elementor and disabled Static CSS in Theme options -> Performance, and it works:
Your server keeps cached static CSS file, and to regenerate them, you must remove it. You can find this file in Uploads/Betheme catalog on your server.
Comments
Hi,
You have under construction enabled, so I could not check that.
Anyway please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Is it safe to give you the credentials to my website, because your solution didnt work
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Your plugins and static CSS files are the root cause.
I disabled plugins except for CF7, SR, and Elementor and disabled Static CSS in Theme options -> Performance, and it works:
Your server keeps cached static CSS file, and to regenerate them, you must remove it. You can find this file in Uploads/Betheme catalog on your server.
Best regards