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Footer template not working properly

ImaginityImaginity
edited December 2024 in Theme support

Hi Phill,

We created a custom footer using the Templates and it is not working properly

We have mainly two errors:

1) Background color is not showing properly

2) Responsive is not working properly, as we wanted to hide a section on mobile and it is not hiding


Plugins, all stopped except for WMPL, Yoast SEO and WPRocket, and the problem is still there


1 a) This is how we see the footer while logged in:

Footer-while-logged-in.jpg


1 b) This is how the footer is seen published

We cleared all website caches and use incognito mode to clear all local caches

Footer-incognito-mode.jpg


2 a) This is the responsive view of the footer while logged in (it hides the "Showcasing Our Expertise" section properly

Footer-responsive-view-while-logged-in.jpg


2 b) This is how the footer is seen live

We cleared all website caches and use incognito mode to clear all local caches

The colors are wrong (background should be gray and not white) and section should be hidden

Footer-responsive-incognito-mode.jpg


You can check the site live here:

https://imaginity.com/

https://imaginity.com/global-experience/


Footer template was created in "Templates", as shown here:

footer-template.jpg



Thanks for your advise

Kind regards,

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