Can´t update Elementor

Hello.

After updating Elementor, the website is damaged, an error message appears, or I cannot access the pages through Elementor. The system tries to access, but goes into safe mode.

Please, how can you help me?

Comments

  • Hi,

    Please activate some other theme like Twenty Twenty-Four and check if the same thing happens then.

    When you do it, let me know about the results.


    Thanks

  • Hello.

    After making the theme change, I updated Elementor, reactivated Betheme and everything was fine, without error. Thanks

    Why is that? Will I always have to worry about this?

    Taking advantage of this ticket, I have one more question 

    - The Demo I'm using is with Slider Revolution, which can't be updated. Will I keep the plugin like this always without the updates?

    You have a good day

  • 1) I thought that might be an Elementor issue, and if it happened with another theme active, we could confirm that. However, if it did not happen, it means that there could be some issue between Betheme and Elementor. If this happens again, please let us know so we can take access from you and check the root cause.

    2) You can update the bundled plugin from Betheme -> Install plugins.

    If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately.


    Best regards

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