Critical error when trying to view pages on backend
I am getting a critical error when I am trying to look at the pages on the back end of Wordpress. I can go on the draft page but not the published or all filters. I have deactivated all plugins and found that the issues are with Wordfence and All in One SEO, is there a way that you can look at this as they have only just stopped working and have been fine until today.
Thanks
Comments
Hi,
If these plugins are the root cause, then you must contact plugins authors regarding this issue.
We are neither creators of them nor support them.
Best regards
They were working fine until yesterday though with no changes being made to anything
Sorry I now get the same error once I have removed all of the plugins
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Therefore, please ensure that the data you send are complete and correct.
Thanks
Thanks I have just sent that across now
I cannot access your dashboard:
I cannot provide IP, but if you can whitelist the country, we are located in Poland.
The same for the FTP.
Best regards
Sorry Phil that should all be accessible now, we are still getting the issue
The username and password you sent in the private message do not work for the WP dashboard or FTP.
Please resend them, but ensure that they are correct.
Thanks
I have just resent them now and tested both and they work
Hi, has this been picked up now? I am launching the website at the end of the week so need this sorting please
Thanks
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
Thanks I have just sent it now.
I do not see any error in the Pages tab:
Are there any steps to reproduce this issue?
BTW FTP access does not work:
Best regards
Thats odd, it still shows the same on Opera browser but works on Chrome, any idea why that is?
Sorry another update, it seems to be on my user, I will delete and readd my user.
Please disable all extensions in the Opera and see if the problem persists. You can also check it in the incognito mode.
Moreover, clear the browser cache.
Best regards