FRONT PAGE DIFFERENT TO BACKEND BE BUILDER... EDITS NOT SHOWING ON BACKEND

Hi there, we edited a page in bebuilder. yesterday it shows on the front page but in bebuilder we see old information.

We have done a site purge and it made no difference. Please assist urgently we are launching in 24 hours.

Thank you. Page: https://joburgbolt.co.za/about-joburg-bolt/

Comments

  • Hi,

    Can you please attach a screenshot showing your problem?

    Did you ensure that you purged all cache? You might have a cache plugin or some server cache.


    Best regards

  • Hi Phil

    we did purge :)

    Front page:


    Bebuilder editor:


  • Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • I checked your website, and the page you mentioned look the same as in the BeBuilder. Also changes are visible immediately:

    Are there any steps to reproduce your problem?


    Best regards

  • Hi there - please check while NOT LOGGED IN....

    We are having an issue with edits being made, since last week Thursday, we make edits to a page, it shows, it breaks on the bebuilder.... then we fix it,... and the next day it is gone as if we did nothing to the bebuilder.

    The pages that had entrance animation time delay for images were there and now not showing in bebuilder but still active on the front end page while not logged in.

    The website was working find for 2 months till Thursday 9 January 2025....

    Now our Slider on home page wont show unless we tap the page, touch or scroll on the page then it all shows.....

  • The changes are visible after purging the cache:

    So, all your problems seem to come from an unpurged cache. Please purge the cache after every change or keep the caching plugin disabled until you finish proceeding with changes.


    Best regards

  • Hiya... we have disabled nitropack and the issues seem to have gone away.... :( we love nitropack so its a pity we cant use it because there are a lot of really great features that speed up the shop and shortcodes etc....

  • I did not say that you cannot use it. Just activate it back as you finish working on your website.


    Best regards

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