Content designed with Be Builder is not seen in production. Home page looks empty

We have uploaded the page we developed for our client to production on a SiteGround server: https://observatorioigualdadyempleo.es/


Once the content was migrated, we verified that the content developed with the BeTheme visual builder was not visible. The pages looked blank. On the other hand, the content designed with Bakery Builder is visible. For example: https://observatorioigualdadyempleo.es/hojas-de-recomendaciones/


When I opened the pages, they appeared empty. We have tried to solve the problem importing the contents of the pre-production page to the production page. Everything is apparently correct when you are logged in, but if you are not logged in, you do not see the content.


Finally, we have tried making new pages. The new pages are visible, but when we try to put a new page as the home page, it goes blank again.


We do not understand what the problem is, and it is urgent to solve it.

Comments

  • Hi,

    Did you try purging the cache on your website?

    If not, please do that. You might have a plugin and server cache active.

    If purging cache does not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Hello

    Indeed, it was a cache problem related to the hosting configuration.

    Everything is already solved

    Thank you

  • I am happy to see that it is fine now.

    Is there anything else I can help you with?


    Best regards

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