Image carousel issue & elementor & Betheme update

Hi.

After several updates, some problems occurred. The image carousel widget no longer works correctly on any page and I also found that on the product pages created with elements, I can no longer add many of the widgets. In wordpress it also shows me a message that an update of the theme is needed. What should be done?

Thank you



Comments

  • Hi,

    1) Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    2) There is already an available update that corrects that.


    Best regards

  • Hi,

    I turn off all the plugin and de problem persist and I update Betheme.

    I have another problem that I can't edit pages or posts.

    When I click on edit page, a page loads and remains empty. If I directly edit with Bebuilder it works, but if I want to edit the page with "edit", a blank page opens. For example, the "Home" page doesn't work to make adjustments, but it works if I edit it with BeBuilder.



  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason might be.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • 1) The Lazy Load option in the Image Carousel element was the root cause.

    I have disabled it, and images appeared.

    2) I have opened a random page with Edit button, and it shows correctly:

    The home page works as well:


    Are there any steps to reproduce this issue?


    Best regards

  • Hi Phil,


    Thank you for help.

    The second problem was due to the fact that we were using the chrome browser on a mac (it doesn't work here), but it works on safari and chrome on windows.

  • It could be due to some browser extension. You can check if the same thing happens when you disable your chrome extensions in safari.


    Best regards

  • Why would lazy load create this issue?

  • Because this is how lazy load works. It just delay loading.

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