Issue with "Update" Button in BeBuilder Editor
Hello,
I’ve encountered an issue while working on a website using the Betheme. After making changes to a page in the BeBuilder editor, clicking the "Update" button causes it to become unresponsive, and a loading spinner appears indefinitely.
Despite this, the changes are successfully saved. However, to continue working, I need to refresh the browser page manually. After refreshing, the "Update" button becomes active again, and I can proceed.
This behavior disrupts the workflow, as the save process should complete properly without requiring a manual page refresh.
Technical Details:
WordPress Version: 6.7.1
Betheme Version: 27.6.2
PHP Version: 8.3.13
PHP Memory Limit: 3 GB
PHP Time Limit: 600
PHP Max Input Vars: 16000
Question:
How can I fix this issue so the "Update" button in BeBuilder completes the save process properly?
Thank you in advance for your assistance!
Plugins:
Comments
I have now discovered that this issue only occurs on older pages that were created earlier. When creating a new page, the problem does not appear, and saving works correctly.
Strangely, the issue has now appeared on the new page as well.
Hi,
Please disable the second plugin from your screenshot and check if the problem persists.
If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Disabling the plugins did not help.
I have submitted the data via the form.
We have corrected it on your website.
Please check it out now.
Fix for this will be also included in the upcoming update.
Best regards
Yes, now everything works. Thank you very much!
Unfortunately, a similar problem has arisen again. Not constantly, but sometimes the progress wheel spins endlessly again. And I also can't enter one page in BeBuilder - it stops at CSS generation. I'm attaching a video.
https://drive.google.com/file/d/1615c7mIW4QSrFlE96fLLVWEt2Y5AY8jt/view?usp=sharing
Hi,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
I sent all the data into the form
Thanks!