Support Center Visit Demo License manager Buy @ envato

header and header builder problem

jasontsai09091381jasontsai09091381
in Theme support
image.png
image.png

Hi Support Team,

I imported the default demo layout “Wedding Car.”

At first, the header displayed correctly. However, once I opened the header editor, the layout broke and looked like the screenshot I attached.

Additionally, when I try to create a custom header from scratch, I’m unable to use the header editor at all.

Could you please help me resolve this issue?

Thank you!😀

Comments

  • jasontsai09091381jasontsai09091381

    my other setting also broke when i open the Bebuilder

    image.png


  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • jasontsai09091381jasontsai09091381
    This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.
    Phil

    I have already sent the WordPress dashboard and FTP access details to your company’s email.

    Please kindly check and get back to me. Thank you!

  • PhilPhil

    I just received your private message, and the header seems to be fine:

    obraz.png
    obraz.png

    Did you handle this or are there any steps to reproduce your issue?


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.